pocket guide video

This 2 minute video was originally shown on Facebook for a short period, if you missed it and the chance to grab the guide, you can watch it here: You also have the option to subscribe to a series of weekly copywriting articles that are delivered in PDF format as an email attachment. ~ Carol [...]

Written by Carol Bentley on December 1, 2011

how to make customers smile when paying

The most obvious answer to the question ‘How can you make your customer smile when asking them to pay a late invoice’ may be to remind them of the brilliant service or product they purchased. This morning I saw a different way to get that smile and payment…

Written by Carol Bentley on November 17, 2011

publicise your business with news releases..

In an insightful presentation, Faith Tait drew on her 20 years experience in media to describe the best approach to creating a press release that increases the chances of it being accepted and published. Read Faith’s Top 10 News Release Tactics For Getting Your Story Published…

Written by Carol Bentley on October 25, 2011

avoid these copywriting sins

There are many ‘sins’ that it is easy to commit when writing sales letters. In fact it can be difficult to remember them all, although experience does help to avoid the majority. Chris Marlow is a copywriters’ coach – yes, professional copywriters do need guidance and help sometimes as well – and she created a [...]

Written by Carol Bentley on October 19, 2011

big business bully gets easy win..

Bullying in the playground and workplace is unpleasant, but bullying between businesses can be just as destructive as well as expensive, as I realised whilst chatting to my accountant.

We were talking about a new…

Written by Carol Bentley on July 26, 2011

book review – Selling Online Basics

If you have ever wondered if an ecommerce website would be good for your business, but have shied away from doing it because it seemed difficult, then the e-guide ‘Selling Online Basics’ could be the solution you are looking for.

There are hundreds of e-books, reports and self-professed ‘how to’ guides that are supposed to explain how to set up an ecommerce website. Few actually match up to expectations. This one, surprisingly does…

Written by Carol Bentley on July 25, 2011

Have You Claimed Your Google Listing?

Businesses who do not claim their Google Place listing may risk having it hi-jacked by hackers, spammers or competitors, as has already happened in the USA. More importantly businesses that are ignoring their Google Places listing are missing a vital marketing…

Written by Carol Bentley on June 29, 2011